Capability 03 · iGaming Platform Delivery

Regulated iGaming
& Lottery Delivery

Gambling Commission compliance is a design constraint, not a checkbox. We have run £15M multi-platform lottery programmes, delivered PAM systems, and improved checkout conversion by 15% while maintaining compliance throughout.

Lottery and sports betting platforms operate under more stringent regulatory oversight than most financial services products. The Gambling Commission does not accept technical debt as a reason for non-compliance. We treat regulatory requirements as architecture inputs, not post-launch additions.

We have run £15M national lottery transformation programmes across five delivery teams, maintained Gambling Commission compliance as a non-negotiable programme condition, and delivered a 15% checkout conversion improvement in the same programme. Player Account Management, KYC, payments, and responsible gambling features were all delivered within the regulatory framework — not around it.

Our practitioners hold direct experience inside licensed operators, not just as external advisors. That distinction matters when a Gambling Commission milestone is non-negotiable and a delivery conflict has to be resolved in hours, not days.

What we deliver
  • Player Account Management (PAM) system design and delivery
  • Responsible gambling features designed to Gambling Commission standards
  • KYC and AML workflow integration (Experian, Worldpay)
  • Direct Debit, BACS, and payment gateway integration
  • Multi-platform delivery across web, iOS, and Android
  • SAFe programme governance across distributed international teams
Regulatory frameworks

Gambling Commission · AML · PCI DSS · GDPR · Responsible Gambling Standards · LCCP

Evidenced delivery

Our flagship iGaming engagement: a £15M national lottery PAM transformation. Five delivery teams, Gambling Commission deadlines, KYC and payment integrations — delivered on time and on budget. 22% user satisfaction improvement. 15% payment conversion increase. Zero severity-one compliance defects throughout.

Sectors served

National Lottery · Sports Betting · Casino · B2B iGaming Platforms

Certifications held

CBAP · PMP · SAFe RTE · PSM I · ITIL v4

Full case study

Read the full account of the national lottery PAM transformation — five delivery teams, Gambling Commission deadlines, and a 15% payment conversion improvement.

Read the case study
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