Moving a major enterprise from project-to-product requires a new funding model, a redesigned demand process, an OKR architecture that connects teams to board, and an analytics layer that removes manual aggregation. We have done this at airline scale. Demand approval time dropped by 40%.
What does it take to move a major enterprise from project-to-product? Not a slide deck. It takes a new funding model, a redesigned demand process, an OKR architecture that connects teams to board, and an analytics layer that removes manual aggregation entirely.
We have done this at airline scale. Demand approval time dropped by an estimated 40%. Board-level OKR reporting now runs with zero manual aggregation. The organisation did not inherit a document; it inherited a running system.
Our operating model engagements always end the same way: with a governance forum that has already held its first meeting, a demand process that has been tested under real conditions, and a funding model that finance has approved and can operate. Documentation follows delivery — it does not replace it.
OKR · Balanced Scorecard · TOGAF · Wardley Mapping · Power BI · Tableau · Capex/Opex classification
Our flagship operating model engagement redesigned the technology operating model of a major European airline across four workstreams simultaneously — funding model, demand management, OKR architecture, and analytics layer. Demand approval fell from six weeks to five days. Board reporting went to zero manual aggregation. The airline now runs as a product company.
Airlines · Financial Services · Enterprise Technology · UK Government · Insurance
Read our published thinking on why operating model transformations fail at the funding layer — and what actually fixing it looks like.
Read the complete account of the airline operating model redesign — four workstreams, a new funding model, OKR architecture, and a 40% improvement in demand approval time.
Read the case studyTell us where your operating model transformation is now — and we will tell you honestly what it would take to make it work.
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