The Gambling Commission does not accept technical debt as a reason for non-compliance. We treat regulatory requirements as architecture inputs — not post-launch additions — and have run £15M national lottery programmes to prove it.
Lottery and sports betting platforms operate under some of the tightest regulatory regimes in consumer technology. The Gambling Commission's Licence Conditions and Codes of Practice (LCCP) impose specific technical requirements on responsible gambling features, player verification, payment processing, and data retention — and those requirements do not bend to delivery timelines. A severity-one compliance defect in a national lottery system is not a technical incident; it is a licensing risk.
The most common failure mode we see is organisations treating compliance as a final gate — a checklist to be passed before go-live — rather than as a continuous design constraint. The result is late-stage compliance rework that costs more than the original build, compresses testing windows, and puts regulatory milestones at risk. We design compliance requirements into every sprint from the start.
Our flagship iGaming engagement managed a £15M Player Account Management transformation for a national lottery operator — five delivery teams, a hard Gambling Commission deadline, and a multi-platform replacement across web, iOS, and Android. Delivered on time, within budget, with zero severity-one compliance defects. User satisfaction improved 22%. Payment conversion increased 15%.
£15M PAM programme delivered on time and within budget. All Gambling Commission compliance milestones met. 22% user satisfaction improvement. 15% payment conversion increase. Zero severity-one compliance defects throughout.
Gambling Commission · LCCP · AML · PCI DSS · GDPR · Responsible Gambling Standards
Regulated iGaming & Lottery Delivery
Agile Transformation & PMO Setup
Read the full account of the £15M national lottery PAM transformation — Gambling Commission compliance, five delivery teams, and a 15% payment conversion increase.
Read the engagementProduct operating model redesign at major airline scale. 40% demand approval reduction. Zero manual board-level OKR aggregation.
View sector →GDS-compliant cloud-native delivery. 115% benefits realisation. Agile adoption from 20% to 85%. Zero severity-one defects in production.
View sector →ERP transformation, AML compliance delivery, and payments platform modernisation across UK, Germany, and North America.
View sector →Tell us about the programme and regulatory constraints. We will be direct about our experience and whether we can help.
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